RadarXRadarX
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RadarX knowledge base

Step-by-step guides for every part of the platform — from onboarding your first client tenant to producing a monthly SOC report. Each article explains what the function does, how to run it, and how to act on the results.

Getting started

RadarX console overview with security charts

Getting started with RadarX

Create your MSP workspace, understand the console layout, and complete the first-day checklist.

4 sections 6 min read

Client onboarding

Multiple client organisations connected to a central secure cloud

Adding and connecting client tenants

Onboard a Microsoft 365 or Google Workspace customer in minutes, activate the connection, and remove a tenant cleanly.

5 sections 8 min read
Directory of client mailboxes connected to a secure platform

Managing mailboxes

Discover mailboxes automatically, add them in bulk from CSV, and mark VIP accounts for enhanced protection.

4 sections 5 min read

Detection

Email envelope protected by an AI-driven security shield

Threats: automatic mailbox sweeps and AI verdicts

How the 15-minute sweep works, how to read an AI verdict, and how to use the AI Threat Analyst chat.

5 sections 9 min read
Radar sweep detecting mail infrastructure issues

Environment scans

Baseline a tenant's email hygiene — SPF, DKIM, DMARC, blocklists, impersonation exposure and risky configuration.

3 sections 7 min read

Offensive testing

Radar targeting mail infrastructure weaknesses

Email pentest

Actively probe a client's mail flow for spoofing, relay and authentication weaknesses.

3 sections 6 min read
Phishing hook lifting an email beside a security checkmark

Phishing simulations

Build a campaign, choose targets, track clicks, and report user risk back to the client.

4 sections 8 min read

Response & reporting

Incident checklist and response report

Incident response

Contain a compromised mailbox: inbox-rule sweeps, evidence capture, and case tracking through to closure.

3 sections 7 min read
Compliance checklist with a report document

Compliance posture

Assess a tenant against email security control requirements and track remediation to evidence.

3 sections 5 min read
Alert triage dashboard

Alerts and triage

Work the cross-tenant queue: severities, acknowledging, resolving and escalating.

3 sections 4 min read
Printed security operations report

Generating the SOC report

Produce the client-facing security operations report with AI-written summaries and print it to PDF.

3 sections 5 min read

Administration

Workspace administration console

Users, roles and workspace settings

Invite technicians, understand the admin and analyst roles, and configure your service-provider branding.

4 sections 6 min read
Contact support

Still need help?

Submit a support request and it will be routed to the right team at Catalyst Secure. Select the issue type so we can gather the right details upfront and respond faster.

This routes your request to the right team.

Requests go to support@catalyst-secure.co.za