Users, roles and workspace settings
Invite technicians, understand the admin and analyst roles, and configure your service-provider branding.
Roles
Administrator: full access, including Platform admins, Settings and billing information for the workspace.
Technician (analyst): access to the operational modules — tenants, threats, scans, pentest, phishing, incidents, compliance, alerts and reports — but no access to Platform admins or Settings.
Roles are scoped to the workspace, so being an administrator in one MSP workspace grants nothing in another.
Invite a user
- 1Go to Platform admins and open Platform users.
- 2Enter the person's email address and pick Admin or Technician (analyst).
- 3Send the invite. They receive a branded email from RadarX.
- 4The invitee clicks the link, sets and confirms a password, and lands in your workspace with the role you chose.
Workspace settings
Settings is where you set your service-provider name, which appears in the sidebar and on client-facing reports, together with notification preferences and the security options such as forcing re-authentication before every admin-portal launch.
Removing access
Remove a user from Platform users the moment they leave. Sessions are invalidated and they immediately lose access to all client data.